Web
Metrics
"Companies
have mastered collecting
information, but not what
to do with it"
-
Fortune Magazine
Blue
Beacon’s methodology
for conducting the Initial
Assessment includes an in
depth study of current and
past website traffic to understand
usage patterns, establish
a baseline for future measurements
and to provide insight into
ways to optimize the site
so that users fulfill the
business objectives of the
website.
There are four components
of the initial assessment.
1)
Business Objectives Definitions: What
does your company’s
website do for your business?
What are the metrics of
the site that best measure
the success of the business
objectives? Working in
conjunction with the client’s
executive team, Blue Beacon’s
consultants define a customized
set of key metrics for
the website and relate
them to key business objectives.
2) Existing Traffic
Analysis: How
does the current traffic
perform? Who are the users?
Why are they coming? What
are they doing? When are
they coming? Why are they
leaving? Blue Beacon does
a thorough analysis of
the existing metrics and
trends and provides a detailed
report on the current state
of affairs with regards
to the current web traffic.
Although Blue Beacon is
able and does use any existing
analytics software, in
order to analyze the data
most effectively and accurately,
highly experienced software
engineers and database
architects work in conjunction
with business consultants
to utilize Blue Beacon’s
customized process for
collecting and analyzing
data.
3)
Gap Analysis: What
information should be collected
that currently is not being
collected? Blue Beacon offers
an analysis of data that
could impact the client’s
business decisions and suggests
a means to gather the data.
4) Recommendations
and Action Items: Blue
Beacon offers a detailed
set of conclusions and
recommended action items
gathered during the project.
It is these recommendations
and action items that will
make the difference in
the way you do business.
Ongoing Analysis
The
internet is not static,
neither is your website.
While Blue Beacon’s
Initial Assessment enables
your company to understand
your website and make meaningful
changes, Blue Beacon’s
Ongoing Analysis empowers
your company to stay at the
forefront of the dynamic
web and to ensure that you
are continually maximizing
your online investments.
Blue Beacon’s Ongoing
Analysis is a continuation
of the Initial Assessment.
Blue Beacon defines a process
for the ongoing reporting
and analysis of metrics and
provides regular reports
and analysis from Blue Beacon’s
elite consultants. Utilizing
the data gathered, the analysis
offers recommendations and
action items during each
analysis.
As
with all Blue Beacon solutions,
Ongoing Analysis is fully
customized to meet the
clients’ needs.
Depending on the individual
uses of the website and the
volume of traffic it receives,
Blue Beacon can report on
a quarterly, monthly, weekly
or even a daily basis.
Blue
Beacon’s elite
team of consultants and engineers
provide unmatched insights
and knowledge into our client’s
customer’s behavior
online.
Every
engagement includes specific
recommendations as to what
actions you should take to
maximize your online performance
and bottom line results.
Every
engagement is fully customized
to optimize the specific
business goals that are unique
to your organization.
Analytics Platform
Optimization
The accuracy
and usefulness of Web Analytics
software is highly dependent
upon its configuration and
implementation. Incorrectly
implemented systems can cause
serious damage to an organization
by producing inaccurate,
incomplete, or even misleading
information about the behavior
of web site visitors. Blue
Beacon’s Analytics
Platform Optimization offers
an analysis of the current
platform or software. Blue
Beacon’s consultants
assess the analytics platform
or software package and work
with client staff to maximize
the effectiveness of the
implementation.
Analytics Platform Optimization
services include:
- Software or ASP configuration
- Filtering
for spiders & robots
- Definition of needed
changes to website if required
- Content grouping definitions
- Scenario definition
- Project management
- Identifying internally
generated traffic
- Unique session identification
configuration
- Dynamic page handling
- Client-side data collection
Vendor Selection
Process
Blue
Beacon's consultants have a
wealth of expertise that enables
them to successfully guide
clients through the web analytics
vendor selection process. While
working with numerous clients
to optimize, customize, and
configure web analytics tools,
Blue Beacon has gained deep
insight into the capabilities,
strengths,
shortcomings as well as pricing
of all of the leading web analytics
vendors' solutions.
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